Privacy Policy for Eurolan Ltd.
Privacy Policy
Effective Date: 26 July 2025
1. Who We Are
This Privacy Policy applies to Eurolan Ltd., registered in Bulgaria, Sofia, jk. Drujba, ul. 5028 do bl.15, Postal Code: 1592 (“Eurolan”, “we”, “our”, or “us”).
If you have any questions about this policy or your data, please contact us at: office@eurolan.net
2. What Information We Collect
On our website (evrolan.net):
-
Name, address, and phone number (for order delivery and invoicing)
-
Email address (for communication, account management, and order updates)
-
Delivery address and location (for shipping your goods)
-
Payment details (processed securely by third-party payment providers)
-
Technical and usage data (IP address, browser info, cookies, analytics)
-
(Potentially) Marketing and advertising data, such as information from Google Analytics or Facebook Pixel, if enabled in the future
In our mobile app (e.g., TH300 Remote for Android):
-
We do not collect, store, or process any personal data via our Android app.
The app is designed to function as a remote control and does not require registration, analytics, or access to device data.
3. How We Use Your Data
We use your personal information only for:
-
Processing and delivering your orders
-
Communicating about your account, orders, and support requests
-
Managing your customer profile and order history
-
Improving our products and website experience (using analytics)
-
Processing payments and fulfilling deliveries
-
Legal compliance and fraud prevention
-
Marketing (only if you opt in; for example, newsletters or remarketing)
4. Cookies and Analytics
-
Our website uses cookies and similar technologies to:
-
Remember your preferences
-
Enable website functionality (e.g., shopping cart)
-
Collect analytics data to improve our site (e.g., Google Analytics)
-
Enable remarketing and advertising features (e.g., Google Ads, Facebook Pixel), now or in the future
-
You can control cookies via your browser settings and can opt out of personalized ads via your browser or third-party tools.
5. Sharing Your Data
We only share your personal data with trusted third parties for specific purposes, including:
-
Payment service providers (to securely process payments)
-
Delivery and courier services (Speedy, Ekont) for shipping orders
-
IT and analytics providers (for website operation and improvement)
-
Marketing and advertising partners (only if remarketing is enabled)
We do not sell your personal information.
6. Legal Basis for Processing (GDPR Compliance)
We process your data:
-
As necessary to perform a contract (e.g., fulfill your order)
-
Based on your consent (e.g., for marketing communications)
-
For our legitimate interests (e.g., improving our services, fraud prevention)
-
To comply with legal obligations
7. Data Retention
We keep your data only as long as necessary for the purposes listed above, and as required by law (e.g., tax and accounting regulations).
8. International Transfers
If your data is transferred outside the European Union, we ensure appropriate safeguards are in place as required by law.
9. Your Rights
Under the GDPR and local law, you have the right to:
-
Access your personal data
-
Request correction or deletion
-
Object to or restrict processing
-
Withdraw consent at any time (for marketing)
-
Request data portability
-
Lodge a complaint with your local data protection authority
To exercise any of these rights, please email office@eurolan.net
10. Children's Privacy
Our website and services are not specifically directed at children under 16. We do not knowingly collect data from children under 16. If we learn that we have collected such data, we will delete it.
11. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
Contact
For privacy-related questions or requests, please contact us at office@eurolan.net
Special Note for Mobile App Users
Our Android app (TH300 Remote) does not collect, store, or share any personal data or usage information.